We’re continuing our series of The 4 C’s of a Great Home Improvement Experience, based on our clients’ responses to this third-party survey question we ask them at the close of every job: “How did the people of Southwest Exteriors make you feel loved and cared for during your project?” The first two ‘C’ categories their answers fell in were COMMUNICATION and CARING. The third category that we discovered was CLEANLINESS

We shared with you recently how we send surveys to every one of our clients at the completion of their home improvement project through an independent third party survey company. One of the questions we ask our clients is how the people at Southwest Exteriors made them feel loved and cared for. When we looked at their responses, we found that they all fell into one of four major categories: Communication, Caring, Cleanliness, and Craftsmanship. We wanted to take some time to delve into each area a little further.

Southwest Exteriors Clients Doc and Eileen, Windcrest neighborhood At Southwest Exteriors, one of our top priorities is to achieve excellence in client care. To help with this goal, we have used client surveys, conducted by an independent third party called Guild Quality, to study the specific things we have done in the past to make clients feel loved and cared for during their siding or window projects. When analyzing the responses, we found that clients’ happiness repeatedly narrowed down to four main ‘C’ words: communication, caring, cleanliness, and craftsmanship.

2014 has come, and with it a list of things you might want to do around your home. For one, if your windows have seen better days and no longer serve their purpose, you could consider getting replacement windows from San Antonio businesses like Southwest Exteriors. On the other hand, if all your windows need are a little touching up, you could follow some of Lisa Frederick's window treatment ideas as written in an article for DIYNetwork.com:

With all the window styles available on the market, homeowners can have a difficult time deciding what’s best for their home. When it comes to taller window openings, the two styles of operable windows to choose from are Double Hung Windows and Casement Windows. In this article, we’ll review the two styles and show you how they compare against each other in a few different categories.

Whenever we meet with homeowners who are considering replacement windows for their home, a big part of the decision involves the styles of window they want.